We give an approximate dispatch time frame of betweem 2-3 weeks, this DOES NOT take into consideration delays in the ordering process, international shipping delays, production delays or public holiday periods. We do our very best to dispatch pre-orders as soon as practicable and aim for a 2-3 week dispatch from date of purchase.
- Pre-orders are to be paid for at the time of the order being placed and are shipped as close to the dispatch time frame listed above as possible.
- All items ordered together will be held and shipped together once the pre-ordered item arrives.
- WE DO NOT REFUND PREORDERS.
We reserve the right to cancel any orders without notice, in which a refund will be issued.
I ORDERED AN ITEM ON PRE-ORDER AS WELL AS AN ITEM CURRENTL IN STOCK. WHEN CAN I EXPECT TO RECIEVE MY ITEMS?
If you have purchased an item currently available as well as an item for pre-order, we will automatically combine your purchase and distribute your order once the pre-ordered style is available. We recommend making two separate orders if necessary - one for your pre-order items and one for your in-stock items. If you purchased already and would like to get the other item/s sooner, please contact us so we can invoice you for additional postage and get your in stock item to you ASAP.
I ORDERED AN ITEM ON PRE-ORDER BUT HAVE CHANGED MY MIND. CAN I CANCEL?
No. We cannot cancel any orders, however we may be able to edit your pre-order for a different size/style.
We thank you kindly for your patience and understanding x