WHERE DO YOU SHIP FROM?
Florida, United States
I ORDERED AN ITEM ON PRE-ORDER AS WELL AS AN ITEM CURRENTL IN STOCK. WHEN CAN I EXPECT TO RECIEVE MY ITEMS?
If you have purchased an item currently available as well as an item for pre-order, we will automatically combine your purchase and distribute your order once the pre-ordered style is available. We recommend making two separate orders if necessary - one for your pre-order items and one for your in-stock items. If you purchased already and would like to get the other item/s sooner, please contact us so we can invoice you for additional postage and get your in stock item to you ASAP.
CAN I CANCEL OR EDIT MY ORDER?
In the event you need to cancel your order or need to change any information, please contact us immediately upon placing your order. Unfortunately, once your order has been shipped we are unable to cancel or make any changes to the order. Please be 100% sure and double check your purchase before submitting order.
WHAT DOES ORDER "PROCESSING" MEAN?
Your order is currently in the process of being packaged for delivery. Order processing can take up to 3 business days. Once your order has been shipped, you will be emailed tracking information. Alternatively, you may log into your user account to obtain your tracking details after shipment.
HOW DO I TRACK MY ORDER?
Once your order has been shipped, tracking information will be sent out via email. Tracking numbers can also be retrieved by logging into your user account.
US orders are shipped via USPS. Click here to be directed to USPS website.
WHY IS MY TRACKING NUMBER NOT WORKING?
We send tracking numbers as soon as your shipping label is created. However, full tracking details may not show online until it reaches the shipping facility which can take anywhere from 1-2 business days.
WHEN WILL MY ORDER ARRIVE?
Orders typically arrive within 5-8 business days from order date. Business days include Monday to Friday, excluding public holidays. Please not delivery times are only approximations and are not guaranteed.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Minkini accepts AMEX, Apple Pay, Discovery, Visa, Mastercard Paypal, Venmo and Shopify Pay.